Information security policy
We are committed to keeping our customers' private information confidential. Protecting personal data and building trust with you is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect necessary information related to the purchase transaction.
We will keep customer information for the time prescribed by law or for a certain purpose. You can access the website and browser without having to provide personal details. At that time, you are anonymous and we cannot know who you are if you do not log in to your account.
1. Purpose of collecting information:
The information collected through the website will help us:
Provide services to you
Support customers when purchasing products.
Prevent activities that destroy your user account or impersonate you.
Answer customer questions.
Provide you with the latest information on our Website.
Review and upgrade the content and interface of the Website.
Carry out promotional activities related to the Company's products and services.
Contact and resolve with you in special cases.
Basic customer information is collected only for the process of providing services, buying and selling goods and for contacting to send instructions for use and customer care.
2. Scope of information use
We collect and use your personal information for appropriate purposes and in full compliance with the content of this "Privacy Policy".
When necessary, we may use this information to contact you directly in the form of: sending open letters, orders, thank you letters, technical and security information, you may receive periodic letters providing information on new products, services, information about upcoming events or recruitment information if you register to receive email notifications.
3. Information storage time
Through this policy, we use the phrase "personal information" to describe information related to a specific individual and can be used to identify that individual.
We store and secure your personal information on the system server and ensure safety.
Your personal information storage time: Your personal information will be stored from the time of initialization to the most recent update. Except for details of your transactions on the website, it will be stored throughout the operation of the website. Our system also regularly coordinates with security experts to update the latest information on network security to ensure the safety of your personal information when registering and using the Website.
4. Address of the information collection and management unit Name:
THANH THINH CHEMICAL COMPANY LIMITED
Lakeview City Urban Area, No. 1-3, Street No. 17, An Phu Ward, District 2, Ho Chi Minh City
Phone: 028.3844.7751 - 028.3844.7752
Hotline 0983738234
Fax: (028) 3844.7707
5. Means and tools for users to access and edit their personal data.
The user account and password are managed by You. Therefore, You must keep the password confidential. If the password is disclosed in any form, we are not responsible for any losses incurred. In case You want to edit your personal data, You use the "My Account" function in the "Account Information" section to change personal information. In case You forget your password, You use the "Forgot Password" function to request a new password.
In case of difficulty in editing or deleting personal data, please contact the hotline number 0983738234 for support in updating information when needed.
6. People or organizations that can access information
Except for the cases of Use of personal information as stated in this policy, we commit not to disclose your personal information to the outside.
In some cases, we may hire an independent unit to perform installation, transport goods, or conduct market research projects and your information will be provided to this unit for implementation.
We may disclose or provide your personal information in the following necessary cases: (a) when requested by law enforcement agencies; (b) in cases where we believe that it will help us protect our legitimate interests before the law; (c) emergency situations and necessary to protect the personal safety rights of our Company members.
